Who orders the appraisal, and why you do not pick the appraiser
It can feel odd to pay for something you have no say over. There is a good reason for it, and knowing the reason makes the wait easier to sit through.
Who actually orders the appraisal on a mortgage?
On a home loan, the lender orders the appraisal, even though the borrower is usually the one who pays for it.
The Consumer Financial Protection Bureau puts it plainly: when you borrow to buy or refinance, your lender may need a new appraisal and may ask you to cover the cost. Paying the fee does not make you the client. The lender is the one relying on the report, so the lender controls the order.
Most lenders do not phone an appraiser themselves. They place the order through an appraisal management company, often called an AMC. The AMC finds an appraiser, tracks the job, collects the finished report and passes it back to the lender. You may never speak to the AMC at all, and that is normal.
Why can't the borrower or the loan officer choose the appraiser?
Because the value has to come from the appraiser's own judgment, not from anyone who wants the loan to close.
Federal rules under Regulation Z, section 1026.42, bar people involved in the loan from pressuring, rewarding or instructing an appraiser to reach a particular number. Fannie Mae's Selling Guide lists selection of the appraiser among the lender's own responsibilities. Keeping the borrower, the agent and the loan officer out of that choice protects the report from quiet influence, even the friendly, well meaning kind.
It also protects you. A value that was nudged upward could let you borrow against a price the home does not support. An independent number gives everyone, including you, a clearer picture.
Can anyone talk to the appraiser about the house?
Yes, sharing facts is allowed; pushing for a number is not.
The same rule that bars pressure also lists permitted actions. These include asking the appraiser to consider additional, appropriate property information, such as comparable sales, and asking for more explanation of how the appraiser reached the conclusion. In everyday terms, it is fine to hand over a list of recent updates or point out a feature that is easy to miss. It is not fine to mention the price you need.
When do you get to choose the appraiser yourself?
You choose when you are the client, which means the appraisal is not being ordered by a lender for a loan.
Common examples are settling an estate, dividing property in a divorce, preparing to list a home, or questioning a tax assessment. In those cases you hire the appraiser directly, agree on the scope of the work and receive the report yourself. If that describes your situation, you can schedule a home appraisal with Pocket Appraisal, a national residential appraisal service.
Quick answers
Does paying for the appraisal mean I get a copy?
Can I ask the lender for a different appraiser?
Does the appraisal management company work for me?
- The appraiser has not calledWhat is usually happening behind the silence, and who to ask first.
- Who needs to be home for the visitOwners, tenants, pets and vacant homes on inspection day.
- Appraisal timing in a purchase contractHow the appraisal fits inside contingency deadlines.
- How appraisal scheduling worksThe six steps from order to report, and where delays come from.
Sources
- What are appraisals and why do I need to look at them?, Consumer Financial Protection Bureau
- Do I have the right to receive a copy of my home appraisal?, Consumer Financial Protection Bureau
- Regulation Z, section 1026.42, Valuation independence, Consumer Financial Protection Bureau
- Selling Guide B4-1.1-02, Lender Responsibilities, Fannie Mae